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Knowledge base
RockStar Passes Knowledge Base
The Basics
4
Standard Production Time
When is the last day I can submit my order and have it on time?
Can I Get a Sample Pack of Your Passes?
What Are Your Business Hours?
Placing An Order
6
How should I submit my print file?
How to place your pass order
Placing an Order with Multiple Artwork Designs
Holographic Finish Options
Reordering a Previous Order
View all 6
Printing and Artwork Issues
5
Low Resolution Issues on Uploader
Exporting Artwork from Canva Correctly
What is "Bleed" and why on earth would I want to do it?
I'd Like a Pre-Production/Hard Proof of My Pass
Perfectly Centered Artwork
Variable Data (Unique Personalization)
1
How can I print people's names and/or images on my passes?
Frequently Asked Questions
5
What Is Your Minimum Order Quantity?
Do Your Passes Come With Lanyards?
Can you send me a picture of my passes while in production?
What's The Quality of Your Passes Like?
Are your passes recyclable?
Pricing
4
Standard Order Pricing
Custom Order Estimates
Do You Offer Discounts for Wholesalers, Non-Profits, or Charitable Events?
My organization is tax exempt. How can I place my order?
Our Products
5
Are your passes sharpie or marker friendly?
How Can I Get Foil on Select Areas of My Pass? (Foil Stamping)
Can You Design My Passes For Me?
Do You Provide Printers for On-Site Printing?
How Do I Purchase Custom Lanyards?