Our standard production schedule is 3-4 business days, which begins after we have receipt of final proof approval and receipt of payment for the order. We are also capable of expediting production with both 48-hour and 24-hour rush production if necessary, for an additional fee.


Orders containing holographic elements have a standard turnaround time of 4-5 business days, and some can be expedited as much as 48-hour rush production for an additional fee.


Our cutoff time for new orders is 2:00pm central each day, so orders placed online or that have final proof approval and receipt of payment after that point in time will not be processed in production until the following business day.


Orders placed after 2:00pm central on Friday afternoons will begin processing the following Monday morning, as our offices are closed on Saturdays and Sundays.


If you know the date you'll need your passes in hand, one of our specially trained customer support agents will be glad to help determine the appropriate production and shipping schedule necessary ensure your passes arrive in time for your event, while saving you as much money as possible along the way!


To find solutions for other common inquiries regarding the pass ordering process, don't forget to check out our other known solutions by clicking here! If you're still needing additional help, please reach out to one of our highly trained customer support representatives by writing to sales@rockstarpasses.com. We'll be in touch with you as soon as possible!