Support Portal

The Basics 4

• Standard Production Time
• When is the last day I can submit my order and have it on time?
• Can I Get a Sample Pack of Your Passes?
• What Are Your Business Hours?

Placing An Order 6

• How should I submit my print file?
• How to place your pass order
• Placing an Order with Multiple Artwork Designs
• Holographic Finish Options
• Reordering a Previous Order

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Printing and Artwork Issues 5

• Low Resolution Issues on Uploader
• Exporting Artwork from Canva Correctly
• What is "Bleed" and why on earth would I want to do it?
• I'd Like a Pre-Production/Hard Proof of My Pass
• Perfectly Centered Artwork

Variable Data (Unique Personalization) 1

• How can I print people's names and/or images on my passes?

Frequently Asked Questions 5

• What Is Your Minimum Order Quantity?
• Do Your Passes Come With Lanyards?
• Can you send me a picture of my passes while in production?
• What's The Quality of Your Passes Like?
• Are your passes recyclable?

Pricing 4

• Standard Order Pricing
• Custom Order Estimates
• Do You Offer Discounts for Wholesalers, Non-Profits, or Charitable Events?
• My organization is tax exempt. How can I place my order?

Our Products 5

• Are your passes sharpie or marker friendly?
• How Can I Get Foil on Select Areas of My Pass? (Foil Stamping)
• Can You Design My Passes For Me?
• Do You Provide Printers for On-Site Printing?
• How Do I Purchase Custom Lanyards?